Question 1

1. What is Design Ramp and How does it work?

Accepted Answer

Design Ramp is a Global Digital Platform or Online Marketplace for worldwide Architects, Interior Designers and Planners. It’s a community where thousands of professionals get high-quality verified Appointment Requests from Home Interior or Improvement customers in their preferred location. The professionals chose Design Ramp because of HRV which stands for:
 
H (High Quality)- We provide great quality, new customer appointments that come from trusted sources and have a complete overview of the project.
R (Real Time)- The professionals get customer appointments that constantly flow in our system from various digital sources.
V (Verified Appointments)- We verify each & every service request which flows in our system so you don't have to waste your precious time.

Question 2

2. How is Design Ramp different from others?

Accepted Answer

Design Ramp is committed to providing the absolute best experience available, and this begins with supplying our service providers with customer appointments generated from our trusted sources.

Design Ramp calls each homeowner after a service request has been submitted. This enables us to verify the accuracy of the information that has been provided and review expectations for the homeowners before it gets uploaded on the Marketplace.

We understand that not every appointment purchased will turn into a deal. We therefore offer various discounted pricing opportunities so that one may purchase more appointments and hopefully win more deals, all without spending too much money and providing a good return on investment.

Question 3

3. How can I be sure that the Service Requests on Design Ramp are Genuine?

Accepted Answer

Every single Service Request on our portal goes through a Verification Process in which the customers are contacted  and all their Home Interior requirements are gathered. Then a member of our team reviews the details to ensure that it has all the required information before it is uploaded in the Marketplace on our portal.

Question 4

4. How can I access the Lead Details kept on the Marketplace?

Accepted Answer

The designers receive the notification of the New Service Request at their registered Email ID and WhatsApp number. One can also log on to www.designramp.com> Go to Marketplace>Select Your City>Excess Verified Appointments. As a new user, you need to Sign Up first to access the details of the appointment request on the Marketplace and start the Online Appointment Shopping of your choice.

Question 5

5. What is Marketplace at Design Ramp?

Accepted Answer

A Marketplace is where Professionals get access to the latest and Verified Appointment Requests for Home Interior or Improvements in their preferred location. They can view the details of the project and start online appointment shopping as per their convenience at a very reasonable rate. Registered Professionals at Design Ramp also get Appointment Alerts on WhatsApp and Email so that they can be the early bird to win the deal.

Question 6

6. How does Marketplace work?

Accepted Answer

As a Professional you need business and to get customer appointments you need a source. The marketplace is just like a shopping mart where you buy High quality, Verified appointments based on your preferences. The price per lead depends on various factors such as the Type, Size and Scope of the project. Here’s a summary of what to expect:

Appointment Notification: 
• We send you an appointment notification through WhatsApp and Email.
• Once in the Marketplace you get the details of the Project Overview and if interested then buy the appointment to access the details of the Project Co-ordinator.

Contact the homeowner: 
• Once the Project Co-ordinator fixes the appointment with the customer. You will be notified by the Project Coordinator through WhatsApp and Email.

Question 7

8. Why should I join the Design Ramp Marketplace?

Accepted Answer

Design Ramp being a Professional company and expertise in Online Media Promotion receives good numbers of service requests for Home Interior or Improvements, daily from the homeowners. Being a part of the Design Ramp Marketplace gives you access to these quality, targeted homeowner leads that are looking for home service professionals exactly like you.

Question 8

9. How do I sign up for the Design Ramp Marketplace?

Accepted Answer

Visit www.designramp.in  and go to Marketplace and Sign Up using the Link . Fill up the mandatory details and click Sign Up. Now you have all the access to view our Marketplace as per your preferred City and Lead of your Interest. Please get in touch with us at Info@designramp.com or +91 911 224 0456

Question 9

10. Will I have Choice of leads?

Accepted Answer

Yes! In your City of Operation you will have Commercial & Residential Segments under which you can view the different Project Overview, Project Verified Date & Time, Sq. Feet Area, Project Location etc. before you decide which one to buy.

Question 10

11. How do I Contact to leads?

Accepted Answer

As soon as you have bought the Lead, you will be able to communicate with the homeowner via Call, SMS or Email. We want you to close as many deals as possible. For a higher chance of success, here’s what works best for Design Ramp most successful home service professionals:

• Replying quickly. The average response time should be below 30 minutes.
• Proactive communication. Don’t ask the homeowner to call you. You should proactively reach out to a lead to ensure you’re one of the first home service professionals they talk to,  not your competitors.
• Messaging and calling the homeowner. If a homeowner is not responding to your call then pls. put a sms informing your brief details and you will call back again after sometime.
Also send your details on the Email ID. If the homeowner has specified they want to be called or messaged, be sure to follow up with a phone call after you have messaged them.

Question 11

12. Why do leads have different prices?

Accepted Answer

The price of a lead is dependent on market supply and demand, as well as other factors such as project size and service category. Larger jobs (like Full Home Renovation/ Interiors) will cost more than smaller jobs (like only False Ceiling or Modular Kitchen). Remember, there are no monthly subscription or sign-up fee, Ever!

Question 12

13. If the homeowner decides to work with someone else, will I get any Refund?"

Accepted Answer

If a homeowner decides to hire another home service professional after you bought the lead, you will not be entitled for any Refund. Purchasing a lead does not guarantee a job. For more details on Refund kindly refer the site or App for the Refund Policy.

Question 13

14. What if I receive a “bad lead"?"

Accepted Answer

Our team works hard to ensure you always receive the Best Quality, Verified Leads however, in the rare case that you receive a bad lead with incorrect contact information, you may be eligible for a credit by contacting Info@designramp.com.
 
To be eligible for a refund,
​
Negative response by the customer who denied that they never placed any service request related to the home interior, to us or they don’t want such kind of services at all.
Buyer should have the receipt or proof of purchase as well.
Claim should be made within 15 days from the date of purchase of the lead.

Question 14

15. Will I get Invoice of my purchase?

Accepted Answer

Yes, every lead purchased will be given a proper invoice on your registered email ID.

Question 15

16. How much do Leads at Marketplace cost per month?

Accepted Answer

We don’t bind our customers with Monthly, Quarterly, Half yearly or Yearly commitments. You are free to buy any lead of your choice till it is labelled as OUT OF STOCK.

Question 16

17. What is OUT OF STOCK Lead at Marketplace?

Accepted Answer

A lead which is bought by a number of Professionals as desired by the customer is labelled as OUT OF STOCK.

Question 17

18. How many Professionals can buy the same lead?

Accepted Answer

It depends upon the customer. Home and business owners are often seeking bids from multiple contractors. Therefore, we'll distribute a lead to up to four contractors maximum. We take the customer consent for up to how many responses they want and as per the given consent we allow home service professionals to respond to a lead, giving the homeowner a few options to consider.

DESIGN RAMP.

Frequently Asked Questions