Opening for Customer Relation Officer 

 

Design Ramp is an online marketplace which connect Interior Designers or Architects to the Customers.

Position-  Customer Relation Officer

Min. Qualification- Graduate/Under Graduate in any stream

Salary- As per the Industry norm

Incentives plan is applicable (Best in the industry)

Work from home option is also available

Shift timings- Day shift

Work option- Both (Part Time/Full Time)

Freshers can also apply

Language- Hindi/English 

Place of Interview- 5th Floor, A- Wing, Downtown City Vista, Kharadi, Pune 411 014

 

 

The Job Roles and Responsibilities

 

The primary responsibilities of a Customer Relation Officer would be :

• Taking requirements for Home, Shop & Office Interior from the customers

• Keep records of customer interactions 

• Follow up to ensure that appropriate actions are taken on customers requests.

• Refer special requests of the customers to the designated departments for further actions

 

 

Competencies and Skills Required

 

Customer Relation Officer plays a critical role in providing an interface between customers and the client. As an ITeS company, we are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem. A clear and pleasant speaking voice and fluency in English is also desired. The major skills and competencies that we are looking for in a candidate are:

• Good communications skills

• Ability to listen and active problem solving skills

• Good interpersonal skills

• Ability to handle pressure